CWS Ireland

Challenge: Accidents, Paperwork, and High Costs

In 2011, CWS Ireland faced significant challenges:

• High Accident Rates: With 43 motor accidents a year, their safety record was poor.
• Limited Insurance Options: This high accident rate resulted in difficulties finding insurance, leading to high premiums.
• Paper-Based Processes: Manual vehicle defect reporting and accident documentation was inefficient and lacked insightful data.

Solution: Tranzaura’s Data-Driven Platform

CWS Ireland partnered with Tranzaura to embark on a digital transformation journey. Tranzaura’s platform provided solutions that leveraged data, analytics, and intelligence and complemented CWS and their proactive ‘Safe Systems at Work’ strategy. The modules chosen were:

• Digital Tachograph Analysis: This eliminated unnecessary administrative burden associated with compliance.
• Digital Vehicle Defect Reporting: Replaced paper dockets with a digital solution for capturing detailed visual information and enabling data analysis.
• Incident Accident Reporting: Provided on-the-spot accident reporting with rich data and more information, including photos, timestamps, geocodes etc., for improved claims management and communication with insurers. This richer data allowed insurers to offer more competitive premiums.
• Driver Connect: This digital training platform facilitated remote driver communication, delivering safety awareness content directly to drivers, eliminating the need for costly off-road training sessions.

Benefits: A Culture of Safety and Efficiency

By embracing a data-driven approach, CWS Ireland achieved positive improvements and resulted in them benchmarking themselves against competitors, locally and globally. These were:

• Reduced Accidents: As of October 2021, they achieved 405 accident-free day and since 2011, accidents have been reduced by 81%.
• Lower Insurance Premiums: Reduced accident rates and richer accident data allowed them to negotiate lower premiums and explore a wider range of insurance options.
• Improved Driver Training: Driver Connect provided a cost-effective and efficient way to deliver safety training and raise driver awareness.
• Data-Driven Decision Making: Data analysis provided valuable insights into fleet safety trends, enabling proactive risk management and preventive maintenance strategies.

Conclusion:

CWS Ireland’s experience exemplifies the transformative power of digital solutions and data analytics in fleet management. They achieved a significant reduction in accidents, lowered costs, and fostered a culture of safety within their fleet, becoming a trailblazer and setting higher standards for themselves and the greater industry.

Dave Lennon, Head of Logistics at CWS Ireland has said in relation to Distribution and Plans and Processing- ‘They are measured separately, as their own entities for health and safety. In Ireland, we wanted to be the best of both worlds, and with Tranzaura we have done that’.

To learn more, see Dave’s testimonial here: CWS Ireland significantly reduce motor accidents & insurance premiums using the Tranzaura platform.