Nottingham City Transport

Nottingham City Transport (NCT), the largest bus operator in Nottingham, revolutionized its defect management system by adopting Tranzaura’s cloud-based platform. This case study explores how NCT, operating a fleet of 310 buses across two depots, leveraged real-time data and analytics to overcome inefficiencies and achieve significant improvements.

Challenges: Drowning in Paperwork

NCT’s previous paper-based system for defect reporting was plagued by inefficiencies. Manual data entry, delayed visibility into issues, and reliance on evening shifts to process paperwork hampered their ability to address problems swiftly. This hindered proactive maintenance and fleet performance.

Solution: ranzaura Empowers Data-Driven Management

Tranzaura’s app transformed NCT’s approach with a focus on digital data capture and analysis:

• Automated Data Collection: Drivers conduct daily walkaround inspections electronically through the app, capturing defect data with photos for enhanced accuracy.
• Real-Time Visibility: Instant transmission of defect information provides NCT’s engineering team with a live view of the entire fleet’s health, enabling proactive repair strategies.
• Actionable Insights: Data analysis facilitates identification of recurring issues and trends, allowing for preventative maintenance plans and efficient resource allocation.

Benefits: Optimized Operations, Enhanced Safety

NCT’s transition to a data-driven approach yielded substantial benefits:

• Proactive Defect Management: Real-time defect data empowers NCT to address issues before they escalate, minimizing downtime and ensuring optimal fleet performance.
• Informed Decision-Making: Data analytics provide insights into defect patterns, allowing for targeted maintenance strategies that maximize resource allocation.
• Enhanced Safety and Efficiency: Immediate visibility into defects facilitates timely repairs, reducing the risk of breakdowns and accidents, ultimately improving overall safety.
• Reduced Operational Costs: Streamlined reporting processes and efficient resource allocation lead to cost savings and a better bottom line.

Liam O’Brien, Head of Engineering at Nottingham City Transport, emphasizes the positive impact: “Tranzaura has helped NCT immensely…always willing to develop the platform to suit us, which we didn’t find with other providers.”

NCT’s case study showcases the transformative power of real-time data in fleet management. By embracing Tranzaura’s cloud-based solution, NCT achieved a significant leap forward in operational efficiency, safety, and informed decision-making.

To see more on this, listen to Liam’s testimony here: Tranzaura Case Study: Nottingham City Transport.