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Privacy and Terms

Who We Are

Tranzaura is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.tranzaura.com) or use our services.  

Information We Collect

We collect two types of information:

  • Personal Information: This includes information you provide voluntarily, such as your name, email address, company information, and any details you submit in contact forms.
  • Non-Personal Information: This includes data collected automatically, such as your IP address, browser type, and pages viewed. We may also collect cookies to personalise your experience and analyse website usage.

How We Use Your Information

We use your information to:

  • Improve your browsing experience
  • Respond to your inquiries and provide customer support
  • Send you relevant information and marketing communications (with your consent)
  • Analyse website usage and improve our services

Your Rights under GDPR

The General Data Protection Regulation (GDPR) provides individuals with certain rights regarding their personal data. These rights include:

  • Right to access: You have the right to request a copy of the personal information we hold about you.
  • Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.  
  • Right to erasure (right to be forgotten): You have the right to request that we erase your personal information, under certain circumstances.  
  • Right to restrict processing: You have the right to restrict the processing of your personal information, under certain circumstances.  
  • Right to data portability: You have the right to request that we transfer your personal information to another controller, under certain circumstances.  
  • Right to object: You have the right to object to the processing of your personal information, under certain circumstances.  

To exercise any of these rights, please contact us at info@tranzaura.com.  

Security

We take steps to protect your information from unauthorised access, use, or disclosure.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@tranzaura.com

Additional Resources

  • You can learn more about cookies and how to manage them by visiting [link to cookie information resource].

Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this page regularly for the latest information.

By using our website, you agree to the terms of this Privacy Policy.

Legal Basis for Processing Personal Information (GDPR)

We will only process your personal information under the following lawful bases set forth in the GDPR:

  • Consent: We will obtain your explicit consent before sending you marketing communications.
  • Contract: We may need to process your personal information to fulfill a contract with you, such as providing customer support.
  • Legitimate Interests: We may use your personal information for our legitimate interests, such as analysing website usage to improve our services. However, we will only do so where your interests and rights do not override these legitimate interests.

Data Retention

We will retain your personal information for no longer than necessary for the purposes for which it was collected and processed.

To Unsubscribe From Our Communications

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences, or by sending us email us at info@tranzaura.com.