Tranzaura helps fleets and transport operators tackle communication and productivity issues that can occur with multilanguage workforces.

It’s no secret that one of the major success factors for fleet and transport operators is effective communication between managers, drivers, and engineers. Yet, there are still many communication pain points that can be counterproductive for a business – including technology issues and language barriers – leading to delays, poor information capture, mistakes, stress and declines in productivity. 

There are now a multitude of languages spoken across the United Kingdom and Ireland, reflecting the diversity of its modern-day population; with some of the most common non-English speaking languages including Polish, Romanian, Spanish and Punjabi. As a result, fleets are now employing a much more diverse workforce, where some workers may have English as a 2nd language. This can sometimes lead to issues with communicating complex problems and resolutions in written and verbal exchanges with other colleagues. 

By addressing language barriers that can arise, communication breakdowns and poor-quality information can be avoided by fleets. From speaking with Industry professionals, it is suggested that connected employees see productivity gains of up to 25% – so it’s not just about mitigating problems; good communication benefits an organization’s bottom line. 

Tranzaura have identified this as a challenge for UK and Irish fleets and want to be at the frontline of providing an easy to adopt solution. Shane Mann, CEO at Tranzaura ‘feels very strongly that digital technology will be a massive catalyst in overcoming language diversity and communication barriers for the fleet industry. The gains in accurate information capture, and increased productivity and communication are significant. Our technology enables drivers, engineers, and managers to communicate issues quickly and accurately using their technology in their mother tongue language.’ 

The Tranzaura platform allows information to be inputted in a user’s native language, bringing more accuracy and rich information around compliance and maintenance. In real time, this translates to English or whichever language is needed for the next person in the production line. Having this information arrive live and accurately, in an automated system, allows for far better communication and connected workflows across a fleet operation.  

Customers of Tranzaura are already seeing the impact of this technology on their diverse workforces. There are driving improved communication, inclusivity, addressing employee frustration, and impacting overall business efficiency.  

Addressing language barriers in fleet can also add to competitiveness and sustainability in today’s context of economic uncertainty, competitive pressure, challenges in talent acquisition and retention and evolving skills requirements. 

To find out more on how this could benefit your operation, contact us at sales@tranzaura.com